Privacy Policy

1. Introduction

Welcome to KYC Compliance Platform ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our KYC compliance platform.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, including:

• Full name and contact information (email address, phone number)
• Company details (company name, trade license information)
• Business experience and professional background
• Identity documents (Emirates ID, Passport)
• Business registration documents (Trade License)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Usage data and interaction with our platform
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our KYC compliance services
• To verify your identity and comply with UAE regulatory requirements
• To process and manage KYC submissions
• To communicate with you about your account and submissions
• To improve our platform and develop new features
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and regulatory requirements

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication mechanisms protect your data
• Secure Storage: Documents are stored in secure S3 buckets with access logging
• Multi-Tenant Isolation: Complete data isolation between different companies
• Audit Logs: Comprehensive logging of all data access and modifications
• Regular Security Audits: Periodic security assessments and vulnerability testing

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Company Administrators: With authorized personnel from the company that invited you to complete KYC

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. KYC records are typically retained for a minimum of 5 years in accordance with UAE anti-money laundering regulations. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze platform usage and performance
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: